← Return to Home

Privacy Policy

Effective Date: April 14, 2026

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how York Condominium Services ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our website and services (the "Service").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using our Service, you signify that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Create an account or use our Service
  • Submit contact forms or inquiries
  • Make a payment or purchase
  • Subscribe to our mailing list
  • Communicate with us via email or support channels

The personal information we collect may include: Name, Email address, Phone number, Mailing address, and Payment information (processed securely by third parties).

2.2 Information Collected Automatically

When you access our Service, we automatically collect certain information about your device and browsing behavior: IP address, Browser type and version, Operating system, Referring URL and exit pages, Pages visited and time spent, and Clickstream data.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, understand user behavior, and remember your preferences. These may include session cookies, persistent cookies, and third-party cookies from analytics and marketing partners.

3. How We Use Your Information

  • To provide, maintain, and improve our Service
  • To process payments and fulfill transactions
  • To send transactional and operational communications
  • To send promotional emails, newsletters, and marketing messages (with your consent)
  • To analyze usage patterns and improve user experience
  • To detect and prevent fraud or security issues
  • To comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including payment processors (e.g., Stripe, PayPal), email marketing platforms, and analytics providers. These providers are contractually obligated to maintain confidentiality.

4.2 Legal Requirements

We may disclose your information to comply with court orders, subpoenas, or other legal processes, or to protect the safety, rights, or property of our company and the public.

4.3 Business Transfers

In the event of a merger, acquisition, or bankruptcy, your information may be transferred as part of that transaction with prior notice.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information including SSL encryption and secure servers. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights Under California Law (CCPA)

If you are a California resident, you have the following rights:

  • Right to Know: You may request what personal information we have collected.
  • Right to Delete: You may request deletion of your personal information.
  • Right to Opt-Out: You have the right to opt out of the sale or sharing of your data.
  • Right to Non-Discrimination: We will not discriminate against you for exercising these rights.

7. Marketing Communications

You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link at the bottom of our emails or updating your preferences in your account settings. Transactional and administrative messages will still be sent as necessary.

8. Third-Party Websites and Links

Our Service may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the data immediately.

10. Data Retention

We retain your personal information for as long as necessary to provide our Service, fulfill the purposes outlined in this Policy, and comply with legal obligations.

11. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. By using our Service, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. We will notify you by updating the "Effective Date" at the top of this page.

14. Additional Notice for California Residents

Under the California "Shine the Light" law, residents have the right to request information about categories of personal information shared with third parties for direct marketing purposes.